Capability 09 / 14 · Detect and respond

Route change to the people who can resolve it.

EKOS ComplianceAvailable now, in appStage: Watch

Deliver tenant-scoped in-app alerts for supported impact, review, regulatory, finding, and document events, with explicit read state and current deep links where available.

ALERTS / UNREAD 2In-app feed
  • Impact report opened: Password Policy v2

    routed via owned_by → procedure owner · 2m ago

    open report
  • Review requested: conflicts_with proposal

    routed via directory group → compliance reviewers · 1h ago

    open item
  • Regulatory change recorded: retention section

    owner unresolved → tenant administrators · yesterday

    read

Routing tries an approved owned_by relationship first, then owner metadata, then a matching team. When nothing resolves safely, administrators catch it instead of nobody.

Illustrative product view · alerts routed to resolved owners

The problem

Change intelligence has limited value when the people who own affected policies, procedures, controls, or evidence do not know that action is required.

What EKOS does

EKOS creates per-recipient alerts, resolves approved ownership and directory-group context where available, and falls back to tenant administrators when ownership cannot be resolved safely.

  • Per-recipient tenant-scoped in-app feed
  • Unread filtering and explicit read state
  • Deep links for supported subjects
  • Owner and team routing with administrator fallback
  • Priority states for supported regulatory work

How it works

  1. A supported event, such as an opened impact report or a reopened finding, creates a tenant-scoped alert.

  2. EKOS resolves the recipient through an approved owned_by relationship first, then owner or author metadata that matches a person or team.

  3. A team recipient fans out to the active members of a matching directory group.

  4. When ownership cannot be resolved safely, the alert goes to tenant administrators instead of disappearing.

  5. Recipients filter unread items, mark each one read explicitly, and follow deep links on supported subjects straight to the work.

Business outcome

Relevant work reaches responsible people while compliance teams retain a fallback when ownership data is incomplete.

Proof and human control

Each notification retains its tenant, recipient, subject, event context, read state, and supported route back to the work.

Example in practice

A policy revision opens an impact report for an owned procedure. EKOS alerts the resolved owner and links to the report so the owner can inspect what changed and why it matters.

Scope today

Current delivery is in app. Deep-link behavior depends on the notification subject and the product route currently available for it.

Next step

See your own documents become a trail of proof.

A working session with the EKOS team: bring a policy set, a framework, and a hard question. We will walk the loop end to end.